Shipping policy

TERMS OF DELIVERY STANDARD DELIVERY CHARGES UK Mainland & Isle of Wight (Excluding Rural Scotland):

Flat rate - £4.00 + VAT up to 5kg. £5.00 + VAT up to 20kg

(FREE DELIVERY – For orders over £70 - excludes furniture/large items)

Rural Scotland, UK Offshore, Channel Islands & Isle of Man: 0 to 2kg – Flat rate - £4.95 + VAT (FREE DELIVERY – For orders over £70 - excludes furniture/large items) Over 2kg – Flat rate - £14.85 + VAT (FREE DELIVERY – For orders over £150 - excludes furniture/large items) statussalonservices.co.uk only covers deliveries in the United Kingdom at this time.

FREE DELIVERY Order total excludes VAT, training courses & delivery charges do not count toward this free delivery threshold, furniture and large bulky items may be excluded from free delivery.

LARGE ITEMS SHIPPING  Some goods like Salon Furniture/Desks may incur further delivery charges, some large items which will be sent direct from our supplier/manufacturer may also incur further delivery costs levied buy the manufacturer/supplier . These further shipping costs will be invoiced prior to dispatch and must be paid before delivery is made. You can phone or email prior to ordering to get an estimate of shipping costs for furniture/large items. We will endeavour to keep delivery costs to a minimum.

DELIVERY TIMES We aim to dispatch order within 1 working day, provided the products ordered are in stock. A working day is classified as Monday to Friday, excluding bank holidays. Please note: Goods cannot be delivered during weekend or public holidays and these do not count as working days. UK Mainland (excluding Rural Scotland): 1 day Isle of Wight: 2 days Rural Scotland: 2 days UK Offshore, Channel Islands & Isle of Man: 2 days Delivery times are shown from time of dispatch (transit time only). All delivery dates are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries.

GOODS LEFT WITH A NEIGHBOUR

It is our couriers policy to leave with a neighbour if you’re not in. Please enter ‘do not leave with a neighbour into the delivery instructions when placing your order if you prefer the courier didn’t do this.

DELIVERY ADDRESS

You have the option to give a different delivery address to the billing address. Please try to give an address where there will be someone present to sign for your order between 7.30an and 5.30pm Monday to Friday.

DELIVERY NOTIFICATION SERVICE

To keep you up-to-date and to help delivery your goods at the most convenient time for you, we’ll pass your email address and mobile number (where provided) on to our courier company so they can email/text you throughout the stages of delivery. These message will also include an hour time slot where delivery is estimated to take place and will give you the opportunity to delay your delivery for between 1 – 3 working days if more convenient for you. Please note that this service is only available for goods dispatched by us through our courier company (DPD) to UK addresses.

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