Terms of service

ORDERS

You are able to correct errors on your order up to the point at which you click on ‘submit order’ on the final page of our ordering process. If your order has been dispatched, and you have recognised an error in your delivery address, please email orders@statussalonservices.co.uk where a member of the team will try to rectify the issue for you. If your order is still in transit within the UK with a courier service, the delivery address should be able to be updated depending on the status of the delivery.

ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER

Upon placing your order with statussalonservices.co.uk, you will be sent an automatic purchase of summary. Please retain this for your records. Please note, that we take payment upon placing your order to authorise dispatch. You will receive a confirmation of dispatch summary. Please note that we reserve the right to reject any orders at our discretion and a refund would be offered. This does not affect your statutory rights.

OWNERSHIP OF RIGHTS

All rights, including copyright, in this website are owned by or licensed to Status Salon Services. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.

PRICING POLICY

We have taken great care in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. However, we will only accept orders if there are no material errors in the description of the merchandise or its price as advertised on this website. All prices are displayed including VAT and exclusive of delivery charges for customers placing an order in the United Kingdom, or to those placing an order which will ship to the United Kingdom. The total cost of your order is the price of the merchandise ordered plus VAT at the current rate and delivery charges as set out in the delivery options section of this website which applies to customers placing an orders. If a product’s correct price is higher than our stated price, we will cancel your order and notify you of that cancellation to give you the opportunity to replace if you are unhappy to purchase at the higher price. Items in your Shopping Basket will always reflect the most recent price displayed on the item’s product detail page.

VAT & INTERNATIONAL TAX LAW UK

VAT currently stands at 20% and our prices reflect this. Customers paying from the United Kingdom  are required by law to pay VAT. All customers purchasing from European Union, United States of America, and the Rest of the World are required to pay VAT when shipping to the United Kingdom.

CONTENT

The packaging may vary from that shown. The weights and dimensions are approximate only. We have made every effort to display as accurately as possible the colour of the products that appear on the website. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the merchandise on delivery. To the extent permitted by applicable law, Status Salon Services disclaims all warranties, expressed or implied, as to the accuracy of the information contained in any of the materials on this website. We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked websites.

AVAILABILITY ALL ITEMS ARE SUBJECT TO AVAILABILITY.

Validly stated prices on our website remain in effect for so long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the goods you have ordered are not available.

SECURITY CHECKS

You should inspect the merchandise upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or you cancel the order in accordance with your cancellation right and/or you return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the merchandise at a later date. Your statutory rights are not affected.

PAYMENT

Payment can be made by any of the following methods: Visa, Visa Debit, Visa Electron, Mastercard, Maestro, Delta, American Express and PayPal. Payment will be debited and cleared from your account at the point at which your order is dispatched. Please note that all credit/debit card holders are subject to validation checks and authorisation by the issuer of the card. Website payments are taken through these 3rd party websites: Paypal. If the issuer of your payment card refuses to pay or does not for any reason authorise payment to Status salon Services, we will not be liable for any delay or non-delivery of merchandise. We retain the legal ownership of all merchandise until full payment has been made by you and received by us and legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise to you. Risk in the merchandise transfers to you upon delivery.

LEGALLY BINDING CONTRACT

Please remember that when we accept your submitted order for merchandise on this website, there will be a legally binding contract.

CANCELLATION RIGHT

In the event that you wish to cancel your order, please email orders@statussalonservices.co.uk as soon as possible. We cannot guarantee that we will be in the position to cancel your order before dispatch. If this is the case please refer to our Returns & Refunds section below. Your statutory rights are not affected.

LIMITATION OF LIABILITY

Status Salon Services makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable. To the fullest extent permissible Status Salon Services will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond Status Salon services reasonable control. Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed one hundred pounds sterling.

EXCLUSIONS OF LIABILITY

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Status Salon Services or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by English law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

COMPLAINTS & SUBMISSION OF INFORMATION

If you wish to contact us to complain about any matter in regard to the merchandise, please email us at orders@statussalonservices.co.uk or write to us at: Customer Services, Status Salon Services, 101 Margate Road, Ramsgate, Kent, CT11 7SU.

INTELLECTUAL PROPERTY

The trade marks, logos and service marks (‘intellectual property’) displayed on our website are the registered and unregistered marks of Status Salon Services, our affiliates, our licensors and/or our suppliers in the UK, US and other countries and are protected by UK and international trade mark laws. Except in connection with placing an order for merchandise or as required by applicable law, you may not use, reproduce, duplicate, copy, sell, resell, access, modify or otherwise exploit our intellectual property or that of our suppliers without our or their prior written consent. NON-WAIVER No failure to exercise and no delay on the part of Status Salon Services in exercising any right, remedy, power or privilege of Status Salon Services under these terms & conditions and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on the part of Status Salon Services.

CHANGES TO LEGAL NOTICES

We reserve the right to change these terms & conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website. This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.